I just recently purchased a Mistking Starter System. I unboxed it and put it together, without really reading the instructions. Started the pump, and it didn't spray water. I reviewed the picture of the set up and thought I had everything correctly connected. I then assumed that the spray nozzle was bad. I tried cleaning out the nozzle with no success. I then sent an email to the Misting Depot explaining my situation. I received a quick response from Marty, telling me that they test the nozzles before shipping. He explained how I needed to elevate the reservoir above the pump and make sure to prime the pump (In the instructions that I should have read). He also sent me links to helpful videos. My system is now fully functional and works great! I will be using it to hydrate my pet chameleon.

I really appreciate Marty's help and patience, and look forward to implementing my system today!